Shipping policy
Shipping Information
Shipping Rates & Delivery Time
Standard Shipping (7–15 Business Days)
Shipping costs are calculated at checkout.
We offer Free Shipping on qualifying orders.
Not satisfied? Contact us within 30 days for assistance.
*Note: Please understand that these delivery times are estimates. Some orders may arrive sooner, while others may take slightly longer depending on your location and the fulfillment center used.
None of our deliveries are subject to import charges, regardless of your country.
Processing Times
We want you to receive your order as quickly as possible!
Orders take 1–2 business days to process before shipping.
Once your order is processed, it will be shipped immediately.
Where can I find my tracking number?
Once your order is shipped, you will automatically receive an email with your tracking number.
If you need more detailed information, please contact us at:
We’ll be happy to assist you.
Delivery
Depending on your location, most orders will be delivered by your local postal service.
If you are not home when delivery is attempted, a notice card may be left with instructions on how to collect your package.
Unexpected Delays
In some instances, delivery may take longer than expected. These delays may be caused by:
- Customs processing
- Local postal delays
- High seasonal demand
These factors are outside of our control. If your order is taking longer than expected, please contact us and we will assist you.
Failed Delivery
If the package cannot be delivered due to:
- Incorrect shipping address
- Missing information
- Customer unavailable
- Package not collected
The package may be returned to us. In this case, return shipping costs and any additional fees may be deducted from your refund.
Items Marked as Delivered
If tracking shows your order as delivered, we are unable to offer refunds or replacements.
We recommend shipping to a secure address.
If your tracking shows delivered but you haven't received your package, please contact us at:
We will do our best to investigate the situation.